Shipping Policy
This shipping policy outlines the procedures and terms for shipping orders placed through our website, "WASIL."
1. Shipping Costs
- Cost Determination: Shipping costs are calculated automatically upon checkout based on various factors, which we are not obligated to disclose. However, the shipping cost will be displayed during the checkout process.
- No Refunds: WASIL reserves the right to not refund shipping costs once the order has been picked up for delivery, even if the product is returned.
- Failed Delivery: In case of a failed delivery due to the customer, the customer will be responsible for the redelivery cost. The customer must pay the shipping cost again for any subsequent delivery attempts for the same order.
- Free Shipping: Free shipping may be offered for certain orders, special occasions, or at the discretion of WASIL. Any such offers will be clearly communicated on the website.
2. Shipping Methods
- WASIL Shipping: We deliver orders as quickly as possible within the estimated timeframe specified for the order.
- Delivery Options: We may offer multiple delivery options, such as express delivery or standard delivery, with varying costs and delivery times.
- Seller Shipping: Sellers registered on WASIL may have their own shipping policies. Please refer to the seller's shipping policy or contact us for more information.
3. Estimated Delivery Times
- Delivery Estimates: Estimated delivery times are provided at checkout based on various factors. However, these estimates may vary due to factors beyond our control, such as weather conditions, holidays, traffic congestion, or other unforeseen circumstances.
- Tracking: We currently do not provide tracking links. We will inform you once this feature becomes available.
4. Shipping Address
- Accuracy: Please ensure that your shipping address is accurate and complete, including your full name, detailed address, and contact information. Any errors in the shipping address may result in additional shipping costs.
- Address Changes: Shipping addresses cannot be changed after an order has been placed, unless additional shipping fees are incurred.
5. Order Acceptance
- Delayed Delivery: If your order is not delivered on time when shipped by WASIL, please notify us within 24 hours. After this period, WASIL will not be responsible for any lost shipments. If the shipment is handled by the seller, please refer to the seller's shipping policy.
- Damaged Goods: Upon receiving your order, please inspect it for any damage. If there is any damage and the shipment was handled by WASIL, please notify us immediately before the delivery person leaves. Otherwise, WASIL will not be responsible for any damage. If the shipment is handled by the seller, please refer to the seller's shipping policy.
- Incorrect Items: If you receive an incorrect item, please do not accept the delivery and notify us immediately.
- Return Policy: Please refer to our return policy for information on return shipping fees.
6. Policy Changes
We reserve the right to modify this shipping policy at any time. Please review this policy before placing an order.