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Seller Register Policy

This Merchant Registration Policy outlines the terms and conditions governing the registration of merchants and the listing of their products on the "WASIL" platform. The policy aims to ensure the quality of products and services provided to end-users and to protect the interests of all parties involved.

1. Registration Requirements

  • Compliance with Laws: Merchants must adhere to all applicable laws and regulations within their jurisdiction.
  • Accurate Information: Merchants are required to provide accurate and truthful information, including details about their company, store, and products. Any inaccuracies may result in legal consequences.
  • Documentation: Merchants must provide any necessary documentation upon request.

2. Registration Process

  • Application: Merchants can submit a registration application through the online form or by submitting a written application to the platform administrator.
  • Review: WASIL's team will review the application to ensure it meets all requirements.
  • Activation: Upon approval, the merchant's account will be activated, and they can begin listing their products.

3. Product Listing

  • Accuracy: Merchants affirm that product information is accurate and that they have the right to publish the product and its images.
  • Image Quality: Uploaded images must be clear, high-resolution, and have a suitable white background.
  • Product Descriptions: Product descriptions must be clear, accurate, and written in appropriate language.
  • WASIL Approval: WASIL reserves the right to approve or reject any product listing.
  • Inventory: Merchants must ensure that the listed products are in stock.
  • Legal Compliance: Merchants are fully responsible for complying with all laws and regulations related to their products.
  • Fees: Merchants agree to pay the registration fee and applicable subscription fees.
  • Transaction Fees: WASIL reserves the right to charge a fee for each transaction completed through the platform.

4. Shipping

  • Shipping Policy: Merchants must define their shipping policy, which must be approved by WASIL. Merchants are responsible for adhering to their shipping policy.
  • Packaging: Merchants must ensure their products are properly packaged for shipping.
  • Return Shipping: Merchants are responsible for return shipping costs in cases where returns comply with the agreed-upon return policy.

5. Payments

  • Payment Policy: Merchants must define their payment policy, which must be approved by WASIL. Merchants are responsible for adhering to their payment policy.
  • WASIL Pay: Merchants must comply with WASIL's payment system.
  • Withdrawal: Merchants can request withdrawals once they meet the minimum withdrawal amount of [amount]. Withdrawals will be processed within 24 hours.
  • Payment Methods: Withdrawals will be made using the available payment methods on the WASIL platform.

6. Return Policy

  • Return Policy: Merchants must define their return policy, which must be approved by WASIL. Merchants are responsible for adhering to their return policy.
  • Non-returnable Items: Merchants must specify which products are non-returnable and outline return conditions for returnable products.
  • Mandatory Returns: Merchants must accept returns for products that do not match the product description, are delivered in error, are defective, or are explicitly marked as returnable for any reason.

7. Termination of Membership

  • Violation of Policy: WASIL reserves the right to terminate a merchant's account if they violate any terms of this policy.
  • Cancellation Request: Merchants can cancel their membership at any time by submitting a written request to WASIL.

8. Customer Service

Merchants must maintain a high level of customer service and treat customers with respect.

9. Policy Modification

WASIL reserves the right to modify this policy at any time.